Trade rules · Dentists and clinics

Luna, Orvel AI agentA written contract with the agent's provider

Quebec trade rule for dentists and clinics, applicable throughout the Saguenay–Lac-Saint-Jean region.

The rule

A clinic may entrust information to a provider if it is necessary for the contract, but the contract must be in writing and contain, on pain of nullity, the clauses of art. 77 of the LRSSS: confidentiality measures, a commitment signed by each person with access, notice of any breach, destruction at the end of the contract, and subcontractors bound by the same obligations. The information is still considered held by the clinic even if it is kept with a third party (art. 5). Before signing, ask us in writing how we meet each of these clauses.

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Luna helps

  • Appointments
  • Reminders
  • Phone
  • Texts

Answers the clinic's phone and texts, books and confirms appointments, reminds patients and answers common questions. It never gives medical advice: it hands off to your team.

Questions

A written contract with the agent's provider — what does it mean?

A clinic may entrust information to a provider if it is necessary for the contract, but the contract must be in writing and contain, on pain of nullity, the clauses of art. 77 of the LRSSS: confidentiality measures, a commitment signed by each person with access, notice of any breach, destruction at the end of the contract, and subcontractors bound by the same obligations. The information is still considered held by the clinic even if it is kept with a third party (art. 5). Before signing, ask us in writing how we meet each of these clauses.

Does Luna apply this rule automatically?

Luna follows your templates and rules and shows you the result for approval. Never gives medical advice or a diagnosis.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6