Cancellation
Quebec trade rule for gyms and studios.
The rule
never an obstacle: The member may terminate without charge before services begin (art. 202) and, within a period equal to one tenth of the term of the contract, by paying at most one tenth of the total price (art. 203). They terminate using the form attached to the contract or by another written notice, and the contract is terminated as soon as it is sent (art. 204); the merchant refunds within 10 days (art. 205). For classes (yoga, dance, martial arts), termination is possible at any time, with a penalty of at most $50 or 10% of the price of the services not provided, whichever is lower (art. 193 and 195).
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Jade helps
- Trial classes
- Bookings
- Inactive members
- Renewals
Answers trial requests, books classes, follows up with inactive members before they cancel and tracks membership renewals.
This rule, region by region
- Cancellation · the Capitale-Nationale region
- Cancellation · Montreal
- Cancellation · Laval
- Cancellation · the Outaouais region
- Cancellation · the Montérégie region
- Cancellation · the Eastern Townships (Estrie)
- Cancellation · Chaudière-Appalaches
- Cancellation · the Saguenay–Lac-Saint-Jean region
- Cancellation · the Mauricie region
- Cancellation · Lanaudière
- Cancellation · the Centre-du-Québec region
- Cancellation · the Laurentians
- Cancellation · the Bas-Saint-Laurent region
- Cancellation · Abitibi-Témiscamingue
- Cancellation · the Côte-Nord region
- Cancellation · the Gaspésie–Îles-de-la-Madeleine region
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Questions
Cancellation — what does it mean?
never an obstacle: The member may terminate without charge before services begin (art. 202) and, within a period equal to one tenth of the term of the contract, by paying at most one tenth of the total price (art. 203). They terminate using the form attached to the contract or by another written notice, and the contract is terminated as soon as it is sent (art. 204); the merchant refunds within 10 days (art. 205). For classes (yoga, dance, martial arts), termination is possible at any time, with a penalty of at most $50 or 10% of the price of the services not provided, whichever is lower (art. 193 and 195).
Does Jade apply this rule automatically?
Jade follows your templates and rules and shows you the result for approval. Gives no personalized medical or nutrition advice.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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