Trade rules · Gyms and studios

Jade, Orvel AI agentFrench, at the counter and on the phone

Quebec trade rule for gyms and studios, applicable throughout the Bas-Saint-Laurent region.

The rule

Consumers have the right to be informed and served in French (art. 5), and an adhesion contract, such as a standard membership contract, is drafted in French, along with the documents related to it (art. 55) (Charter of the French Language, Charte de la langue française). Jade speaks French, English, Spanish and Arabic; your standard messages, renewal offers and policies are written first in French.

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Jade helps

  • Trial classes
  • Bookings
  • Inactive members
  • Renewals

Answers trial requests, books classes, follows up with inactive members before they cancel and tracks membership renewals.

Questions

French, at the counter and on the phone — what does it mean?

Consumers have the right to be informed and served in French (art. 5), and an adhesion contract, such as a standard membership contract, is drafted in French, along with the documents related to it (art. 55) (Charter of the French Language, Charte de la langue française). Jade speaks French, English, Spanish and Arabic; your standard messages, renewal offers and policies are written first in French.

Does Jade apply this rule automatically?

Jade follows your templates and rules and shows you the result for approval. Gives no personalized medical or nutrition advice.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6