No automatic renewal
Quebec trade rule for gyms and studios, applicable throughout the Côte-Nord region.
The rule
A health studio contract may not contain an automatic renewal clause (Regulation, art. 25.10). You may send a written renewal offer 30 to 60 days before the end of the contract, by email if the customer consents, stating the duration, the total cost and the payment terms; the contract is renewed only if the customer agrees in writing before it expires, and it may not cost more than the previous one (art. 15.2). Jade sends the offer you have approved, within that window, and passes the reply to your team.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Jade helps
- Trial classes
- Bookings
- Inactive members
- Renewals
Answers trial requests, books classes, follows up with inactive members before they cancel and tracks membership renewals.
Other trade rules followed by Jade
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Questions
No automatic renewal — what does it mean?
A health studio contract may not contain an automatic renewal clause (Regulation, art. 25.10). You may send a written renewal offer 30 to 60 days before the end of the contract, by email if the customer consents, stating the duration, the total cost and the payment terms; the contract is renewed only if the customer agrees in writing before it expires, and it may not cost more than the previous one (art. 15.2). Jade sends the offer you have approved, within that window, and passes the reply to your team.
Does Jade apply this rule automatically?
Jade follows your templates and rules and shows you the result for approval. Gives no personalized medical or nutrition advice.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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