Trade rules · Restaurants and caterers

Kai, Orvel AI agentReview requests

Quebec trade rule for restaurants and caterers, applicable throughout Lanaudière.

The rule

to everyone, no reward: Google's rules prohibit offering an incentive, such as a discount or a free product, in exchange for a review, and soliciting positive reviews selectively. The Competition Bureau (Bureau de la concurrence) reminds businesses that an employee who posts a review about their business must disclose that connection. Kai sends the review request to customers after their visit; do not reserve it for satisfied customers.

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Kai helps

  • Reservations
  • Catering
  • Reviews
  • Events

Takes reservations and catering requests, answers common questions such as menu, hours and parking, collects reviews and follows up with clients about your events.

Questions

Review requests — what does it mean?

to everyone, no reward: Google's rules prohibit offering an incentive, such as a discount or a free product, in exchange for a review, and soliciting positive reviews selectively. The Competition Bureau (Bureau de la concurrence) reminds businesses that an employee who posts a review about their business must disclose that connection. Kai sends the review request to customers after their visit; do not reserve it for satisfied customers.

Does Kai apply this rule automatically?

Kai follows your templates and rules and shows you the result for approval. Never guarantees the absence of an allergen: those questions go to your team.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6