Regulation respecting travel agents
Quebec trade rule for travel agencies, applicable throughout Lanaudière.
The rule
The rules of Quebec's consumer protection office (Office de la protection du consommateur, OPC) for travel agents (Règlement sur les agents de voyages, chapter A-10, r. 1) govern the obligations of advisors, including training and contracts. In Orvel: The CRM keeps the history of proposals, confirmations and invoices for each file so you can respond to a customer or to the OPC. Official source: https://www.legisquebec.gouv.qc.ca/fr/document/rc/A-10,%20r.%201
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Lina helps
- 24/7 requests
- Itineraries
- Proposals
- Bookings
Answers travel requests day and night, builds the itinerary and priced proposal, follows up with the client and tracks the booking until departure.
Lina in the cities of Lanaudière
- Lina · Terrebonne
- Lina · Repentigny
- Lina · Mascouche
- Lina · Joliette
- Lina · L'Assomption
- Lina · Saint-Charles-Borromée
- Lina · Berthierville
- Lina · Saint-Lin–Laurentides
- Lina · Rawdon
- Lina · Sainte-Julienne
- Lina · Saint-Félix-de-Valois
- Lina · Charlemagne
- Lina · Lavaltrie
- Lina · Saint-Alphonse-Rodriguez
- Lina · Saint-Donat
- Lina · Notre-Dame-des-Prairies
- Lina · Crabtree
- Lina · Lanoraie
- Lina · Saint-Roch-de-l'Achigan
- Lina · Saint-Paul
- Lina · Le Gardeur
- Lina · Saint-Gabriel
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Questions
Regulation respecting travel agents — what does it mean?
The rules of Quebec's consumer protection office (Office de la protection du consommateur, OPC) for travel agents (Règlement sur les agents de voyages, chapter A-10, r. 1) govern the obligations of advisors, including training and contracts. In Orvel: The CRM keeps the history of proposals, confirmations and invoices for each file so you can respond to a customer or to the OPC. Official source: https://www.legisquebec.gouv.qc.ca/fr/document/rc/A-10,%20r.%201
Does Lina apply this rule automatically?
Lina follows your templates and rules and shows you the result for approval. Never confirms a booking or payment without your travel advisor.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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