Emails, text messages and upselling
Quebec trade rule for IT services, applicable throughout the Laurentians.
The rule
Canada's Anti-Spam Legislation (Loi canadienne anti-pourriel, CASL/LCAP) governs commercial electronic messages: consent, identification of the sender, unsubscribe. Neo sends renewal reminders and offers only according to your rules and your consents, with a way to unsubscribe. Have your legal advisor validate which messages require consent.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Neo helps
- Support request triage
- Project quotes
- Contract renewals
- Hours and ticket tracking
- Backup and update reminders
Sorts support requests and tickets, follows up on project quotes, reminds clients of recurring contract renewals, tracks hours and backups to check, and spots upsell opportunities, without ever touching your systems or your clients' systems.
Other trade rules followed by Neo
Neo in the cities of the Laurentians
- Neo · Saint-Jérôme
- Neo · Mirabel
- Neo · Blainville
- Neo · Sainte-Adèle
- Neo · Saint-Sauveur
- Neo · Mont-Tremblant
- Neo · Sainte-Agathe-des-Monts
- Neo · Prévost
- Neo · Piedmont
- Neo · Lachute
- Neo · Saint-Eustache
- Neo · Deux-Montagnes
- Neo · Boisbriand
- Neo · Rosemère
- Neo · Sainte-Thérèse
- Neo · Lorraine
- Neo · Bois-des-Filion
- Neo · Oka
- Neo · Saint-Colomban
- Neo · Mont-Laurier
- Neo · Saint-Joseph-du-Lac
- Neo · Morin-Heights
- Neo · Val-David
- Neo · Labelle
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Questions
Emails, text messages and upselling — what does it mean?
Canada's Anti-Spam Legislation (Loi canadienne anti-pourriel, CASL/LCAP) governs commercial electronic messages: consent, identification of the sender, unsubscribe. Neo sends renewal reminders and offers only according to your rules and your consents, with a way to unsubscribe. Have your legal advisor validate which messages require consent.
Does Neo apply this rule automatically?
Neo follows your templates and rules and shows you the result for approval. Never accesses your clients' systems, accounts or data.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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