Quebec's Law 25
Quebec trade rule for IT services, applicable throughout the Eastern Townships (Estrie).
The rule
the personal information you collect: In Quebec, the Act respecting the protection of personal information in the private sector (Loi sur la protection des renseignements personnels dans le secteur privé) applies to businesses that collect, use or communicate personal information, including that of your clients' contacts. Neo collects only what the request needs (name, contact details, company, need) and records everything in your CRM. Have your privacy policy, your retention periods and the consent displayed on your forms validated.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Neo helps
- Support request triage
- Project quotes
- Contract renewals
- Hours and ticket tracking
- Backup and update reminders
Sorts support requests and tickets, follows up on project quotes, reminds clients of recurring contract renewals, tracks hours and backups to check, and spots upsell opportunities, without ever touching your systems or your clients' systems.
Other trade rules followed by Neo
Neo in the cities of the Eastern Townships (Estrie)
- Neo · Sherbrooke
- Neo · Magog
- Neo · Coaticook
- Neo · Lac-Mégantic
- Neo · Windsor
- Neo · Val-des-Sources
- Neo · Stanstead
- Neo · North Hatley
- Neo · Sainte-Catherine-de-Hatley
- Neo · East Angus
- Neo · Weedon
- Neo · Compton
- Neo · Ayer's Cliff
- Neo · Waterville
- Neo · Richmond
- Neo · Cookshire-Eaton
- Neo · Orford
- Neo · Stoke
- Neo · Lennoxville
- Neo · Fleurimont
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Questions
Quebec's Law 25 — what does it mean?
the personal information you collect: In Quebec, the Act respecting the protection of personal information in the private sector (Loi sur la protection des renseignements personnels dans le secteur privé) applies to businesses that collect, use or communicate personal information, including that of your clients' contacts. Neo collects only what the request needs (name, contact details, company, need) and records everything in your CRM. Have your privacy policy, your retention periods and the consent displayed on your forms validated.
Does Neo apply this rule automatically?
Neo follows your templates and rules and shows you the result for approval. Never accesses your clients' systems, accounts or data.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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