Your clients' data stays with your clients
Quebec trade rule for IT services, applicable throughout the Eastern Townships (Estrie).
The rule
Neo has no access to the servers, accounts or data of your business's clients: it reads only what you put in your CRM and your ticketing system. Managed services contracts often include confidentiality and security clauses: your team and your legal advisor remain responsible for complying with them. Neo does not interpret them.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Neo helps
- Support request triage
- Project quotes
- Contract renewals
- Hours and ticket tracking
- Backup and update reminders
Sorts support requests and tickets, follows up on project quotes, reminds clients of recurring contract renewals, tracks hours and backups to check, and spots upsell opportunities, without ever touching your systems or your clients' systems.
Other trade rules followed by Neo
Neo in the cities of the Eastern Townships (Estrie)
- Neo · Sherbrooke
- Neo · Magog
- Neo · Coaticook
- Neo · Lac-Mégantic
- Neo · Windsor
- Neo · Val-des-Sources
- Neo · Stanstead
- Neo · North Hatley
- Neo · Sainte-Catherine-de-Hatley
- Neo · East Angus
- Neo · Weedon
- Neo · Compton
- Neo · Ayer's Cliff
- Neo · Waterville
- Neo · Richmond
- Neo · Cookshire-Eaton
- Neo · Orford
- Neo · Stoke
- Neo · Lennoxville
- Neo · Fleurimont
Get started
Questions
Your clients' data stays with your clients — what does it mean?
Neo has no access to the servers, accounts or data of your business's clients: it reads only what you put in your CRM and your ticketing system. Managed services contracts often include confidentiality and security clauses: your team and your legal advisor remain responsible for complying with them. Neo does not interpret them.
Does Neo apply this rule automatically?
Neo follows your templates and rules and shows you the result for approval. Never accesses your clients' systems, accounts or data.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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