Trade rules · Moving, transport and towing

Remy, Orvel AI agentCommercial moving messages: consent and unsubscribe

Quebec trade rule for moving, transport and towing, applicable throughout the Capitale-Nationale region.

The rule

Commercial electronic messages require consent, identification of the sender and unsubscribe (CASL/LCAP, Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel). In Orvel: Seasonal reminders and campaigns are sent only to customers who have consented, with an unsubscribe link; confirmations and reminders for a requested service follow the customer's request. Official source: https://crtc.gc.ca/fra/internet/anti.htm

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Remy helps

  • Quote requests
  • Quote by text
  • Date booking
  • Day-before reminder
  • Towing and roadside 24/7

Answers quote requests with addresses, volume, floors and date, prepares the estimate under your rules, books the date, follows up until confirmation and calls the customer the day before. It also takes towing and roadside calls 24/7 and tracks storage spaces.

Questions

Commercial moving messages: consent and unsubscribe — what does it mean?

Commercial electronic messages require consent, identification of the sender and unsubscribe (CASL/LCAP, Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel). In Orvel: Seasonal reminders and campaigns are sent only to customers who have consented, with an unsubscribe link; confirmations and reminders for a requested service follow the customer's request. Official source: https://crtc.gc.ca/fra/internet/anti.htm

Does Remy apply this rule automatically?

Remy follows your templates and rules and shows you the result for approval. Never confirms a firm price without your estimate.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6