Personal information of moving customers: Quebec's Law 25
Quebec trade rule for moving, transport and towing, applicable throughout the Côte-Nord region.
The rule
Personal information (home addresses, schedules, access, keys) is protected by Quebec's Law 25. In Orvel: Address fields are marked sensitive; access is limited to the people who need it; deletion on request. Official source: https://www.cai.gouv.qc.ca/protection-renseignements-personnels/
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Remy helps
- Quote requests
- Quote by text
- Date booking
- Day-before reminder
- Towing and roadside 24/7
Answers quote requests with addresses, volume, floors and date, prepares the estimate under your rules, books the date, follows up until confirmation and calls the customer the day before. It also takes towing and roadside calls 24/7 and tracks storage spaces.
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Questions
Personal information of moving customers: Quebec's Law 25 — what does it mean?
Personal information (home addresses, schedules, access, keys) is protected by Quebec's Law 25. In Orvel: Address fields are marked sensitive; access is limited to the people who need it; deletion on request. Official source: https://www.cai.gouv.qc.ca/protection-renseignements-personnels/
Does Remy apply this rule automatically?
Remy follows your templates and rules and shows you the result for approval. Never confirms a firm price without your estimate.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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