Trade rules · Restaurants and caterers

Kai, Orvel AI agentAllergies

Quebec trade rule for restaurants and caterers, applicable throughout Lanaudière.

The rule

the information comes from your team: In Canada, the priority allergens are eggs, milk, mustard, peanuts, crustaceans and molluscs, fish, sesame seeds, soy, sulphites, tree nuts, and wheat and triticale. For unpackaged food, such as in restaurants, Québec.ca indicates that allergen information should be accessible to customers at all times or provided to them, for example by an attendant or a sign. Kai never says that a dish is allergen-free: only your kitchen knows its recipes and its cross-contamination risks. He passes on the question and the customer receives the answer from your team.

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Kai helps

  • Reservations
  • Catering
  • Reviews
  • Events

Takes reservations and catering requests, answers common questions such as menu, hours and parking, collects reviews and follows up with clients about your events.

Questions

Allergies — what does it mean?

the information comes from your team: In Canada, the priority allergens are eggs, milk, mustard, peanuts, crustaceans and molluscs, fish, sesame seeds, soy, sulphites, tree nuts, and wheat and triticale. For unpackaged food, such as in restaurants, Québec.ca indicates that allergen information should be accessible to customers at all times or provided to them, for example by an attendant or a sign. Kai never says that a dish is allergen-free: only your kitchen knows its recipes and its cross-contamination risks. He passes on the question and the customer receives the answer from your team.

Does Kai apply this rule automatically?

Kai follows your templates and rules and shows you the result for approval. Never guarantees the absence of an allergen: those questions go to your team.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6