Review requests
Quebec trade rule for restaurants and caterers.
The rule
to everyone, no reward: Google's rules prohibit offering an incentive, such as a discount or a free product, in exchange for a review, and soliciting positive reviews selectively. The Competition Bureau (Bureau de la concurrence) reminds businesses that an employee who posts a review about their business must disclose that connection. Kai sends the review request to customers after their visit; do not reserve it for satisfied customers.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Kai helps
- Reservations
- Catering
- Reviews
- Events
Takes reservations and catering requests, answers common questions such as menu, hours and parking, collects reviews and follows up with clients about your events.
Other trade rules followed by Kai
This rule, region by region
- Review requests · the Capitale-Nationale region
- Review requests · Montreal
- Review requests · Laval
- Review requests · the Outaouais region
- Review requests · the Montérégie region
- Review requests · the Eastern Townships (Estrie)
- Review requests · Chaudière-Appalaches
- Review requests · the Saguenay–Lac-Saint-Jean region
- Review requests · the Mauricie region
- Review requests · Lanaudière
- Review requests · the Centre-du-Québec region
- Review requests · the Laurentians
- Review requests · the Bas-Saint-Laurent region
- Review requests · Abitibi-Témiscamingue
- Review requests · the Côte-Nord region
- Review requests · the Gaspésie–Îles-de-la-Madeleine region
Get started
Questions
Review requests — what does it mean?
to everyone, no reward: Google's rules prohibit offering an incentive, such as a discount or a free product, in exchange for a review, and soliciting positive reviews selectively. The Competition Bureau (Bureau de la concurrence) reminds businesses that an employee who posts a review about their business must disclose that connection. Kai sends the review request to customers after their visit; do not reserve it for satisfied customers.
Does Kai apply this rule automatically?
Kai follows your templates and rules and shows you the result for approval. Never guarantees the absence of an allergen: those questions go to your team.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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