Serving customers in French
Quebec trade rule for restaurants and caterers, applicable throughout the Côte-Nord region.
The rule
The Charter of the French Language (Charte de la langue française) provides that consumers of goods or services have the right to be informed and served in French (art. 5). Kai answers in French, English, Spanish and Arabic; your confirmation messages and promotions are written first in French.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Kai helps
- Reservations
- Catering
- Reviews
- Events
Takes reservations and catering requests, answers common questions such as menu, hours and parking, collects reviews and follows up with clients about your events.
Other trade rules followed by Kai
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Questions
Serving customers in French — what does it mean?
The Charter of the French Language (Charte de la langue française) provides that consumers of goods or services have the right to be informed and served in French (art. 5). Kai answers in French, English, Spanish and Arabic; your confirmation messages and promotions are written first in French.
Does Kai apply this rule automatically?
Kai follows your templates and rules and shows you the result for approval. Never guarantees the absence of an allergen: those questions go to your team.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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