Text messages and emails to customers
Quebec trade rule for restaurants and caterers, applicable throughout the Gaspésie–Îles-de-la-Madeleine region.
The rule
A reservation confirmation does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). The group offer sent to last year's holiday-season customers is a promotion: it requires express consent, or implied consent if the customer bought something from you in the previous two years (art. 10(9)a) and 10(10)a)). Each commercial message identifies the restaurant and offers a way to unsubscribe (art. 6(2)).
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Kai helps
- Reservations
- Catering
- Reviews
- Events
Takes reservations and catering requests, answers common questions such as menu, hours and parking, collects reviews and follows up with clients about your events.
Other trade rules followed by Kai
Kai in the cities of the Gaspésie–Îles-de-la-Madeleine region
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Questions
Text messages and emails to customers — what does it mean?
A reservation confirmation does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). The group offer sent to last year's holiday-season customers is a promotion: it requires express consent, or implied consent if the customer bought something from you in the previous two years (art. 10(9)a) and 10(10)a)). Each commercial message identifies the restaurant and offers a way to unsubscribe (art. 6(2)).
Does Kai apply this rule automatically?
Kai follows your templates and rules and shows you the result for approval. Never guarantees the absence of an allergen: those questions go to your team.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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