3-month or 5000 km warranty, invoice and sign
Quebec trade rule for garages and auto repair, applicable throughout the Centre-du-Québec region.
The rule
A repair is guaranteed for three months or 5000 kilometres, whichever comes first, from delivery (art. 176). The invoice states, among other things, the repair, the parts and their condition, the hours of labour and the hourly rate (art. 173), and the garage displays a sign in plain view about these rules (art. 180). When a customer calls back about a problem after a repair, Rex opens the file and passes it to your advisor, who judges whether the warranty applies.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Rex helps
- Appointments
- Tires
- Estimates
- Vehicle ready
Books service appointments, sends reminders such as tire changes and maintenance, texts estimates and tells the customer when the vehicle is ready.
Other trade rules followed by Rex
Rex in the cities of the Centre-du-Québec region
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Questions
3-month or 5000 km warranty, invoice and sign — what does it mean?
A repair is guaranteed for three months or 5000 kilometres, whichever comes first, from delivery (art. 176). The invoice states, among other things, the repair, the parts and their condition, the hours of labour and the hourly rate (art. 173), and the garage displays a sign in plain view about these rules (art. 180). When a customer calls back about a problem after a repair, Rex opens the file and passes it to your advisor, who judges whether the warranty applies.
Does Rex apply this rule automatically?
Rex follows your templates and rules and shows you the result for approval. Never makes a mechanical diagnosis.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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