Written estimate before the repair
Quebec trade rule for garages and auto repair, applicable throughout the Centre-du-Québec region.
The rule
Before carrying out a repair, the garage must provide the consumer with a written estimate; it can be released from this only by a waiver written in full and signed by the consumer. Estimate fees may be charged only if their amount was announced beforehand (art. 168). The estimate states, among other things, the nature and total price of the repair, the part to be installed and whether it is new, used, remanufactured or refurbished, as well as its date and period of validity (art. 170). Rex announces your estimate fees at booking, sends the estimate your advisor has drawn up, and never has a customer waive the estimate.
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Rex helps
- Appointments
- Tires
- Estimates
- Vehicle ready
Books service appointments, sends reminders such as tire changes and maintenance, texts estimates and tells the customer when the vehicle is ready.
Other trade rules followed by Rex
Rex in the cities of the Centre-du-Québec region
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Questions
Written estimate before the repair — what does it mean?
Before carrying out a repair, the garage must provide the consumer with a written estimate; it can be released from this only by a waiver written in full and signed by the consumer. Estimate fees may be charged only if their amount was announced beforehand (art. 168). The estimate states, among other things, the nature and total price of the repair, the part to be installed and whether it is new, used, remanufactured or refurbished, as well as its date and period of validity (art. 170). Rex announces your estimate fees at booking, sends the estimate your advisor has drawn up, and never has a customer waive the estimate.
Does Rex apply this rule automatically?
Rex follows your templates and rules and shows you the result for approval. Never makes a mechanical diagnosis.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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