Trade rules · Travel agencies

Regulation respecting travel agents

Quebec trade rule for travel agencies.

The rule

The rules of Quebec's consumer protection office (Office de la protection du consommateur, OPC) for travel agents (Règlement sur les agents de voyages, chapter A-10, r. 1) govern the obligations of advisors, including training and contracts. In Orvel: The CRM keeps the history of proposals, confirmations and invoices for each file so you can respond to a customer or to the OPC. Official source: https://www.legisquebec.gouv.qc.ca/fr/document/rc/A-10,%20r.%201

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

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Itineraries
Proposals
Bookings

Answers travel requests day and night, builds the itinerary and priced proposal, follows up with the client and tracks the booking until departure.

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Questions

Regulation respecting travel agents — what does it mean?

Does Lina apply this rule automatically?

Lina follows your templates and rules and shows you the result for approval. Never confirms a booking or payment without your travel advisor.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

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