Reminders, return visits and promotions by text message
Quebec trade rule for beauty salons and aesthetics, applicable throughout Lanaudière.
The rule
Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Mia helps
- Appointments
- No-shows
- Loyalty
Books appointments 24/7, confirms and reminds to reduce no-shows, posts your work on Instagram and TikTok and brings regular clients back at the right time.
Other trade rules followed by Mia
Mia in the cities of Lanaudière
- Mia · Terrebonne
- Mia · Repentigny
- Mia · Mascouche
- Mia · Joliette
- Mia · L'Assomption
- Mia · Saint-Charles-Borromée
- Mia · Berthierville
- Mia · Saint-Lin–Laurentides
- Mia · Rawdon
- Mia · Sainte-Julienne
- Mia · Saint-Félix-de-Valois
- Mia · Charlemagne
- Mia · Lavaltrie
- Mia · Saint-Alphonse-Rodriguez
- Mia · Saint-Donat
- Mia · Notre-Dame-des-Prairies
- Mia · Crabtree
- Mia · Lanoraie
- Mia · Saint-Roch-de-l'Achigan
- Mia · Saint-Paul
- Mia · Le Gardeur
- Mia · Saint-Gabriel
Get started
Questions
Reminders, return visits and promotions by text message — what does it mean?
Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).
Does Mia apply this rule automatically?
Mia follows your templates and rules and shows you the result for approval. Never promises a treatment result.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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