Trade rules · Beauty salons and aesthetics

Mia, Orvel AI agentReminders, return visits and promotions by text message

Quebec trade rule for beauty salons and aesthetics, applicable throughout the Montérégie region.

The rule

Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).

Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.

How Mia helps

  • Appointments
  • No-shows
  • Instagram
  • Loyalty

Books appointments 24/7, confirms and reminds to reduce no-shows, posts your work on Instagram and TikTok and brings regular clients back at the right time.

Questions

Reminders, return visits and promotions by text message — what does it mean?

Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).

Does Mia apply this rule automatically?

Mia follows your templates and rules and shows you the result for approval. Never promises a treatment result.

Is this legal advice?

No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.

Take action

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Phone · 581 748-7017Head office · 895, rue Raoul-Jobin, Québec (Québec) G1N 1S6