Reminders, return visits and promotions by text message
Quebec trade rule for beauty salons and aesthetics, applicable throughout Montreal.
The rule
Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).
Information about Quebec rules, not legal advice. Check with your professional order, advisor or the official source.
How Mia helps
- Appointments
- No-shows
- Loyalty
Books appointments 24/7, confirms and reminds to reduce no-shows, posts your work on Instagram and TikTok and brings regular clients back at the right time.
Other trade rules followed by Mia
Mia in the cities of Montreal
- Mia · Montréal
- Mia · Verdun
- Mia · LaSalle
- Mia · Lachine
- Mia · Saint-Laurent
- Mia · Anjou
- Mia · Saint-Léonard
- Mia · Montréal-Nord
- Mia · Outremont
- Mia · Pierrefonds-Roxboro
- Mia · Rosemont–La Petite-Patrie
- Mia · Villeray
- Mia · Ahuntsic
- Mia · Hochelaga-Maisonneuve
- Mia · Rivière-des-Prairies
- Mia · Plateau-Mont-Royal
- Mia · Côte-des-Neiges
- Mia · Griffintown
- Mia · Pointe-Saint-Charles
- Mia · Mile End
- Mia · Petite-Italie
- Mia · Notre-Dame-de-Grâce
- Mia · Saint-Michel
- Mia · Mercier–Hochelaga-Maisonneuve
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Questions
Reminders, return visits and promotions by text message — what does it mean?
Reminding a client of an appointment she made does not require prior consent (art. 6(6)b) of Canada's Anti-Spam Legislation, Loi canadienne anti-pourriel, CASL/LCAP). An invitation to come back or an offer is a promotion: express consent, or implied consent for a client who bought a service from you in the last two years (art. 10(9)a) and 10(10)a)). Each message identifies the salon and offers a way to unsubscribe (art. 6(2)).
Does Mia apply this rule automatically?
Mia follows your templates and rules and shows you the result for approval. Never promises a treatment result.
Is this legal advice?
No. This is general information about Quebec rules. Always check with your professional order, advisor or the official source.
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